Unopened, complete, sealed Contact Lens boxes without writing or markings may be returned for a credit card refund within 30 days of receipt of your order. Returns must arrive in original, saleable condition, packaged in a box and without damage.

Glasses include a 30 day guarantee. Frames may be returned for exchange, store credit or refund within 30 days provided that the item is unused in its original condition and packaging. Frame returns must include all materials originally sent (cases, cloths, demo lenses). Store credits do not expire.

To return your items, simply call customer service at 1-833-487-5487 or email [email protected]. Before returning items, get an RMA number and instructions from customer service.

Our customer service department has you covered. We guarantee order accuracy and promptness of shipments. In the unlikely event that you have to return the order due to a customer service error, we will gladly provide a prepaid return mailing label free of charge. Simply call 1-833-487-5487 to speak to us.