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AIR MILES Reward Program FAQ:

How do I collect AIR MILES® Reward Miles from purchasing on KITS.ca?


Get 1 mile for every $25 spent. Miles are given after discounts and exclude shipping and taxes. Simply add in your 11 digit AIR MILES Collect or Card Number code at checkout to collect Miles for every purchase made.

What is the AIR MILES Reward Program and how does it work?


AIR MILES is Canada's most popular loyalty program with over 300+ Partners and thousands of places to get Miles. Collectors show their AIR MILES Card when they shop at participating Partners across Canada and they get Miles on qualifying purchases. Once they are ready, Collectors simply visit airmiles.ca/rewards to choose their reward.

How can I become a Collector?


People can join for free at https://quickjoin.airmiles.ca/en/enroll. Once enrolled, Collectors receive their Collector number on-the-spot and can start getting Miles right away. Your AIR MILES Collector Card in the mail within 2 weeks. You must be 16 years of age or older.

I haven't received my Miles yet (less 60 days). When will they be posted to my account?


Please allow up to 60 days from purchase date for Miles to appear in your AIR MILES Account.

I haven't received my Miles yet (over 60 days). When will they be posted to my account?


Contact us for further investigation OR go to airmiles.ca/en/get-help and complete the form. Have your transaction details ready when contact AIR MILES, as trasaction information will be required.

Do Miles expire?


Miles do not expire.

If I don't have an AIR MILES Collector Card Number at time of purchase can I get the Miles at a later date?


Yes, just give your AIR MILES Collector Card Number to our sales team and get your Miles.

If I make a return, will the Miles I received on the original purchase be withdrawn?


Yes. Returns will result in the Miles from the original transaction being debited from your Collector Account.

Do I need my AIR MILES Collector Card Number during a refund?


No, you do not require your card during a refund, the Miles will be removed from the Account.

How can I find out the balance of my AIR MILES collector account?


It is possible to visit airmiles.ca to see your balance. You can also receive your statement by email by subscribing to the AIR MILES Newsletter.

Do I need my AIR MILES Card during a refund?


No, you do not require your card during a refund, the Miles will be removed from the Account.

Where can I redeem my Miles?


Once your points start adding up, you can redeem your Cash Miles in-store by simply showing your Collector card or app and asking to cash in on your points at check out. Redeeming your Miles for eVouchers can be done online through the official website. To redeem Dream Miles, you'll also need to log in online and use their travel portal or browse their rewards catalogue for over 1,200 reward options..

What is the difference between Cash and Dream Miles?


Cash Miles: With 95 Cash Miles, get $10 for your in-store purchases or get electronic vouchers online! From 95 AIR MILES reward miles Dream Rewards: Use your Dream Miles to get the latest gadgets, essentials, donate to charity, revitalize your home office, and more! From 500 AIR MILES reward miles See all rewards on airmiles.ca/rewards
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